Privacy Policy

At Dr Dental, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit our website, place an order, or engage with our services.

By using our website, placing an order, or booking a live demo, you agree to the terms outlined in this Privacy Policy and our Terms & Conditions.

1. Information We Collect

To provide you with the best service and deliver your orders efficiently, we collect the following information:

• Name: To identify and communicate with you
• Mobile Number: For order updates, delivery coordination, and customer support
• Delivery Address: To ensure accurate and timely delivery of your products
• Order Details: Information about the products you purchase
• Demo-Related Details: Information collected during live product demonstrations

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing & Delivery: To process your orders and ensure timely delivery to your specified address
• Customer Support: To provide assistance with your orders, answer questions, and resolve any issues
• Demo Assistance: To schedule and conduct live product demonstrations
• Marketing Communications: To send you product updates, special offers, and promotional materials (only with your explicit consent)

You can opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

3. Data Protection & Security

• No Third-Party Sharing: We will never sell, rent, or share your personal data with any third parties for their marketing purposes
• Secure Storage: All collected information is securely stored in official Dr Dental systems with industry-standard security measures
• Limited Access: Only authorized Dr Dental personnel have access to your information, and only for legitimate business purposes
• Data Retention: We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law

4. Videos, Images & Live Demo Recordings

As part of our commitment to transparency and customer education, we may capture photos and videos during live product demonstrations. Here's how we use this content:

• Marketing & Awareness: Photos and videos may be used in our marketing materials, social media, and promotional campaigns to showcase product results and benefits
• Proof of Results: Visual content helps demonstrate the effectiveness of our dental and cosmetic products
• Educational Content: We use this content to educate potential customers about proper product usage and expected outcomes

5. Your Consent

By using the Dr Dental website, placing an order, or booking a live demo, you acknowledge that you have read, understood, and agree to this Privacy Policy and our Terms & Conditions.

If you do not agree with any part of this policy, please do not use our services or provide us with your personal information.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal data (subject to legal obligations)
• Opt out of marketing communications at any time
• Withdraw consent for the use of photos/videos in marketing materials

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.